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Android: User testing feedback #1

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opened 2024-07-02 06:59:47 +00:00 by Fiona · 4 comments
Fiona commented 2024-07-02 06:59:47 +00:00
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Account

fiona@nampharm.com.na

What happend?

Signing-up Process

  • For DOB, year selected was 1965, but app defaults to 1970.
  • For cellphone field, can suggested format be displayed in the field

Navigation

  • Make clickable area on 'Back' button larger
  • On 'Shop the latest deals' there is no response when selecting one of the deals.

Display Suggestions

  • On the Home Page 'Shop the latest deals' relocate the 'Days left' indicator. Currently at a glance it reads like it is meant to be for the item to the right.
    Perhaps display should be under the price?
    image

Set-up Medical Info

  • Select Allergies, the select one of the pre-set options e.g 'Peanut' by clicking on the button.
    The word 'Peanut' is displayed in the search field and the button 'Peanut' displays underneath. select 'Done' on keyboard. Item is not
    selected. You need to click on the button again to select it. Can it rather be selected the first time you click on it?

Lila / App interaction

  • On Lila deselect an item for public viewing. The item is no longer available on the App.

Wish List

  • Add 5 products to the Wish List
  • Select a further product that is currently out of stock. Message 'List not found' is displayed.
    image
  • Return to Home Page then select 'Lists', the Wish List displays 8 products.
    image
  • Open the Wish List. The Out of Stock Product is displayed twice.
    image
  • Can function be added to 'deselect' the item and remove from the list by just tapping again on the label icon?

Delivery

  • When shopping from a list it does not give you the option to 'Pick up'
  • Select Clear to empty the cart.
  • Add new items to the cart.
  • Still not getting Delivery option to collect, cannot 'deselect' the I'd like it delivered.
    image
    (The preferred Pharmacy not set-up for pick-ups and delivery route fixed on client delivery address)
### Account fiona@nampharm.com.na ### What happend? ### **Signing-up Process** - For DOB, year selected was 1965, but app defaults to 1970. - For cellphone field, can suggested format be displayed in the field ### **Navigation** - Make clickable area on 'Back' button larger - On 'Shop the latest deals' there is no response when selecting one of the deals. ### **Display Suggestions** - On the Home Page 'Shop the latest deals' relocate the 'Days left' indicator. Currently at a glance it reads like it is meant to be for the item to the right. Perhaps display should be under the price? <img width="258" alt="image" src="/attachments/cf21b64b-3085-4ccc-8482-289824c84d9a"> ### **Set-up Medical Info** - Select Allergies, the select one of the pre-set options e.g 'Peanut' by clicking on the button. The word 'Peanut' is displayed in the search field and the button 'Peanut' displays underneath. select 'Done' on keyboard. Item is not selected. You need to click on the button again to select it. Can it rather be selected the first time you click on it? ### **Lila / App interaction** - On Lila deselect an item for public viewing. The item is no longer available on the App. ### **Wish List** - Add 5 products to the Wish List - Select a further product that is currently out of stock. Message 'List not found' is displayed. <img width="260" alt="image" src="/attachments/ef48df71-2984-492e-8e64-b1983d43f148"> - Return to Home Page then select 'Lists', the Wish List displays 8 products. <img width="253" alt="image" src="/attachments/066b647e-a35b-43bd-afe5-af9fccb41cd3"> - Open the Wish List. The Out of Stock Product is displayed twice. <img width="254" alt="image" src="/attachments/7195c902-5626-44ea-b851-a0429eb76d2c"> - Can function be added to 'deselect' the item and remove from the list by just tapping again on the label icon? ### **Delivery** - When shopping from a list it does not give you the option to 'Pick up' - Select Clear to empty the cart. - Add new items to the cart. - Still not getting Delivery option to collect, cannot 'deselect' the I'd like it delivered. <img width="260" alt="image" src="/attachments/21838270-de9d-4bc3-8ea8-90aff7381e5f"> (The preferred Pharmacy not set-up for pick-ups and delivery route fixed on client delivery address)
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Fiona was assigned by Gerhard 2024-07-10 11:35:01 +00:00
Gerhard self-assigned this 2024-07-10 11:35:02 +00:00
Fiona commented 2024-07-10 14:23:10 +00:00
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LISTS

  • List Bug - incorrect items displaying on list.
  • Search for item A Vogel Herbamare 125g.
  • Click on the 'List' icon.
  • Select the 'Add product to a new list' button and create a list called 'Condiments' and save.
  • Click on the name of the new list, '1 Products added' is displayed.
  • Search and add a 2nd product, A Vogel Trocomare to the list.
  • Return to the Home page and select 'Lists' form the menu at the bottom of the page.
    image
  • Select the list 'condiments' the incorrect products are displaying on the list:
    image
  • Return to the item A Vogel Trocomare, it is showing that the item is linked to a list.
    image
  • Select the lists icon and select the list 'Condiments'. It was showing '2 Products added' before selected. This changed to '1 Product added'. Select the list again and it updates to 2 products.
  • Return to home screen and access the list. There are now two different products linked to this list.
    image

CATEGORIES

  • On the Shop Page, under Shop by category, select icon 'Home Care'

  • The following sub-categories exist for this category:
    image

  • Can the menu buttons for the sub-categories be arranged alphabetically?
    image

  • Select category 'Beauty' and sub-category 'Anti-Ageing'. Under this sub-cat there are quite a number of items.

  • On the app can the items be displayed in alphabetical order? For e.g. Heliocare approximately 40 products under this category, but they are not all grouped together when scrolling through the list on the app.

SHOPPING CART

  • On the invoice document, can the format of amounts always display decimal points even if there are no cents.
    image

  • Select a product and click on the 'Add to cart' button. Confirmation pop-up displays. Button then changes to 'No changes made'. This can be confusing, so could the wording be changed to 'Currently in cart'

  • Check out order for the following:
    image

  • The total of the three order lines is 2,324.16, but the total of the invoice is 2,021.01. 15% has been added onto the line totals:
    image

Addings Lists to Cart

  • Select a list and add to cart. Select another list and also add to cart. The combined items are in the cart as follows:
    image

  • Click on the 1st item in the cart. the price is displaying incorrectly:
    image

  • Change 'delivery' to 'deliver' in the following message:
    image

  • On 'Delivery Options', select 'I'd like it delivered'.
    Select an address that the pharmacy does delivery to. The message 'This pharmacy does not delivery to this area...' is displayed for a second before clearing.

CARD INFORMATION

  • Add a new card.

  • After all card details were captured and 'Pay & Vault Card' is selected, the following error message was displayed. 'The card number field must be 16 digits.
    All the fields are now cleared again. Would it be possible to retain the data that was captured so that only the necessary amendment be made?

LILA GUI

Process the submitted App order.

  • Card payment receipt is posted against the Client's Community Account:
    image

  • What will be passed through to identify the App Client on the order? Currently picking list gives following detail:
    image

  • On Invoice will the App Client be displayed for the Nampharm Client?
    image

  • Total for order on App was 1,429.47
    image
    - Card Receipt on Lila is 2c more
    image
    image

### **LISTS** - [ ] List Bug - incorrect items displaying on list. - Search for item A Vogel Herbamare 125g. - Click on the 'List' icon. - Select the 'Add product to a new list' button and create a list called 'Condiments' and save. - Click on the name of the new list, '1 Products added' is displayed. - Search and add a 2nd product, A Vogel Trocomare to the list. - Return to the Home page and select 'Lists' form the menu at the bottom of the page. <img width="183" alt="image" src="/attachments/7b0c0c49-e081-4c61-b63d-488babeb3754"> - Select the list 'condiments' the incorrect products are displaying on the list: <img width="184" alt="image" src="/attachments/43f1fe92-5f9c-4427-a8c1-330e9ab90e25"> - Return to the item A Vogel Trocomare, it is showing that the item is linked to a list. <img width="186" alt="image" src="/attachments/0695e87c-fbba-4b9b-b17d-03ad6027ce56"> - Select the lists icon and select the list 'Condiments'. It was showing '2 Products added' before selected. This changed to '1 Product added'. Select the list again and it updates to 2 products. - Return to home screen and access the list. There are now two different products linked to this list. <img width="185" alt="image" src="/attachments/1b37fe11-940c-4b50-921b-8939247c68c4"> ### **CATEGORIES** - On the Shop Page, under Shop by category, select icon 'Home Care' - The following sub-categories exist for this category: <img width="144" alt="image" src="/attachments/91e7e169-b041-44cf-a851-16515d567122"> - [ ] Can the menu buttons for the sub-categories be arranged alphabetically? <img width="269" alt="image" src="/attachments/93ac9a69-6f7c-4cd2-9fb1-7a916025e292"> - Select category 'Beauty' and sub-category 'Anti-Ageing'. Under this sub-cat there are quite a number of items. - [ ] On the app can the items be displayed in alphabetical order? For e.g. Heliocare approximately 40 products under this category, but they are not all grouped together when scrolling through the list on the app. ### **SHOPPING CART** - [ ] On the invoice document, can the format of amounts always display decimal points even if there are no cents. <img width="393" alt="image" src="/attachments/851ae646-1739-4123-a7a1-c9e8ca1a723a"> - [ ] Select a product and click on the 'Add to cart' button. Confirmation pop-up displays. Button then changes to 'No changes made'. This can be confusing, so could the wording be changed to 'Currently in cart' - Check out order for the following: <img width="539" alt="image" src="/attachments/31a89327-50a3-4cd3-8c37-5f98ab3e80b9"> - [ ] The total of the three order lines is 2,324.16, but the total of the invoice is 2,021.01. 15% has been added onto the line totals: <img width="785" alt="image" src="/attachments/37db2889-d1e4-4d22-adaa-720e70a76d6b"> **Addings Lists to Cart** - Select a list and add to cart. Select another list and also add to cart. The combined items are in the cart as follows: <img width="246" alt="image" src="/attachments/8b1d95a4-e6bd-49dc-aeec-66b46b21bb5d"> - [ ] Click on the 1st item in the cart. the price is displaying incorrectly: <img width="199" alt="image" src="/attachments/79a2ae71-641b-48ec-bc85-bc2dbfaea0f2"> - [ ] Change 'delivery' to 'deliver' in the following message: <img width="196" alt="image" src="/attachments/451f7ed5-5889-4da2-86c1-504b9a1a916a"> - [ ] On 'Delivery Options', select 'I'd like it delivered'. Select an address that the pharmacy does delivery to. The message 'This pharmacy does not delivery to this area...' is displayed for a second before clearing. ### **CARD INFORMATION** - Add a new card. - [ ] After all card details were captured and 'Pay & Vault Card' is selected, the following error message was displayed. 'The card number field must be 16 digits. All the fields are now cleared again. Would it be possible to retain the data that was captured so that only the necessary amendment be made? ### **LILA GUI** Process the submitted App order. - Card payment receipt is posted against the Client's Community Account: <img width="601" alt="image" src="/attachments/e8819aa2-3528-4fcf-92ee-e4dcf90dbf25"> - [ ] What will be passed through to identify the App Client on the order? Currently picking list gives following detail: <img width="752" alt="image" src="/attachments/dfbcc900-b382-451d-a8ae-1ced3ce8401e"> - [ ] On Invoice will the App Client be displayed for the Nampharm Client? <img width="1105" alt="image" src="/attachments/567ff7d5-0c34-4661-98db-feb1ff697032"> - [ ] Total for order on App was 1,429.47 <img width="347" alt="image" src="/attachments/8fc1dd8e-efcd-4450-b681-cb9454cd0a2c"> - Card Receipt on Lila is 2c more <img width="611" alt="image" src="/attachments/a6568f99-1f44-4bb5-9db5-a7031a65e0ec"> <img width="1061" alt="image" src="/attachments/d186c2a9-fa27-4d58-b596-9df1ef3988d4">
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Fiona commented 2024-07-17 07:31:47 +00:00
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Run update 17/07/2024.
image

LISTS

  • Search for a product.

  • Click on the 'Tag' icon on the product.

  • On the 'Add product to list' view, click on the 'Add product to a new list' button.

  • Create new list 'Vitamins', click on 'Save list'

  • When returned to the 'Add product to list' view, it shows 0 Products added to that list.
    You have to click on that list again to add the product.

  • When you click on the list again, it removes the item, however, you are unable to open the list from this view, so all the user will see is the number of products increasing or decreasing. Can view functionality be added here to open list?

CARD TRANSACTIONS

  • Click on the Wallet icon.

  • Select the card that transaction was posted against. No transactions history is displayed:
    image
    image

Run update 17/07/2024. <img width="260" alt="image" src="/attachments/1c4dd665-a32e-4cf7-918a-112ada7ea73f"> ### **LISTS** - Search for a product. - Click on the 'Tag' icon on the product. - On the 'Add product to list' view, click on the 'Add product to a new list' button. - Create new list 'Vitamins', click on 'Save list' - [ ] When returned to the 'Add product to list' view, it shows 0 Products added to that list. You have to click on that list again to add the product. - [ ] When you click on the list again, it removes the item, however, you are unable to open the list from this view, so all the user will see is the number of products increasing or decreasing. Can view functionality be added here to open list? ### **CARD TRANSACTIONS** - Click on the Wallet icon. - [ ] Select the card that transaction was posted against. No transactions history is displayed: <img width="182" alt="image" src="/attachments/c18530d9-6ba0-489c-9f76-5974fab9d51a"> <img width="167" alt="image" src="/attachments/c84c2499-1a67-4e78-b4a6-5a41b764e7a3">
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Fiona commented 2024-07-24 14:59:59 +00:00
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PRICE INCREASE

  • Create order with the following items:
    image

  • Before the order is confirmed, increase the price of the Dr Rashel Black Soap

  • If you view the item on the App the new price is displayed:
    image

  • Access the cart. The price is still showing as 98.17 for the item.

  • If you select the item within the cart, the In Cart Price displays as N$111.78.
    image

  • When you return to the cart the original order price of 98.17 is still displayed:

  • On the Checkout it is still on 98.17.

  • Submit the order.

  • If there is a price increase before final checkout, this should perhaps be indicated at checkout. Customer can then opt to either accept on new price, or remove from basket.

### **PRICE INCREASE** - Create order with the following items: <img width="257" alt="image" src="attachments/bd601f10-432e-4355-b1a9-11629b2143b7"> - Before the order is confirmed, increase the price of the Dr Rashel Black Soap - If you view the item on the App the new price is displayed: <img width="256" alt="image" src="attachments/3cf7d72e-8b43-4877-a8b3-757d6449471e"> - Access the cart. The price is still showing as 98.17 for the item. - If you select the item within the cart, the In Cart Price displays as N$111.78. <img width="208" alt="image" src="attachments/da885ba0-5726-4c22-bb80-85a1563156d7"> - When you return to the cart the original order price of 98.17 is still displayed: - On the Checkout it is still on 98.17. - Submit the order. - [ ] If there is a price increase before final checkout, this should perhaps be indicated at checkout. Customer can then opt to either accept on new price, or remove from basket.
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Fiona commented 2024-08-01 14:22:29 +00:00
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Currently unable to order more than 45 items as ROS order validation blocks you. This validation will be removed.

Currently unable to order more than 45 items as ROS order validation blocks you. This validation will be removed.
Fiona removed their assignment 2024-12-05 12:42:12 +00:00
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Reference: buddy/np-community-testing#1
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